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Note: If you cannot find MyASUS, it may not be installed on your device.
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Table of Contents : Make sure the wireless function is activatedĬlick icon on the taskbar ①, then make sure Wi-Fi is ②.
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Please go to the corresponding instruction based on the current Windows operating system on your device: Here you can learn more about How to Change Power mode and plan. Note: It will be helpful on the network speed problem if you improve the system performance. (A) cannot connect to internet but (B) is able to -> Please refer to the solutions below: (The common symptoms, such as no Wi-Fi icon, Wi-Fi fails, no Wi-Fi signal, WiFi slow, or exclamation mark appeared in Wi-Fi of device manager, etc.)įor other inquiries about Internet equipment / service, please contact the Internet service provider for further information.Īssume that you use both Device (A) & Smart Phone (B), and connect them to the Internet network by Wi-Fi:īoth (A) & (B) cannot connect to the internet -> problems usually result from Internet facilities or Internet service providers. This troubleshooting only offers solutions to Internet dysfunction caused by a device. We first have to check whether the problems are caused either by the device or by Internet equipment (modem/Internet cable/wireless share device) or the Internet service provider before we look to solve the Internet problem. Troubleshooting - Wireless Network (Wi-Fi) IssuesĪpplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC